Andzulis, James ‘Mick’1Panagopoulos, Nikolaos G.2Rapp, Adam1 (2012) ‘A Review of Social Media and Implications for the Sales Process.’, Journal of Personal Selling & Sales Management, 32(Issue 3, p305-316. 12p. 1 Diagram), pp. 305–316. Available at: http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=78110796&site=ehost-live.
Ashman, R., Solomon, M.R. and Wolny, J. (2015) ‘An old model for a new age: Consumer decision making in participatory digital culture’, Journal of Customer Behaviour, 14(2), pp. 127–146. Available at: https://doi.org/10.1362/147539215X14373846805743.
Baker, M.J. (1998) Macmillan dictionary of marketing and advertising. 3rd ed. Basingstoke: Macmillan.
Benoit, Sabine, H., Tabea; (2015) ‘Does Service Employees’ Appearance Affect the Healthiness of Food Choice?’
Blythe, J. (2013) Consumer behaviour. 2nd edition. Los Angeles, California: SAGE.
Brand Republic - The Smart Filter | Brand Republic (no date). Available at: http://www.brandrepublic.com/.
Bushra, Aliya1 (2015) ‘CONSUMER CULTURE AND POST-PURCHASE BEHAVIOR.’, Journal of Developing Areas, 49, pp. 15–24. Available at: http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=108548230&site=ehost-live.
Dacko, S.G. (2008) The advanced dictionary of marketing: putting theory to use (electronic resource). Oxford: Oxford University Press. Available at: https://roe.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/roehampton-ebooks/detail.action?docID=415821.
East, Robert, Vanhuele, Marc, and Wright, Malcolm (2008) Consumer behaviour. London: SAGE.
E-Commerce Times: E-Business Means Business (no date). Available at: http://www.ecommercetimes.com/.
eMarketer - Digital Marketing Research (no date). Available at: http://www.emarketer.com/.
‘European Journal of Marketing’ (no date).
Grant, J. (2007) Green marketing manifesto. Chichester, West Sussex ; Hoboken,N+: John Wiley & Sons.
Jansson-Boyd, Cathrine V. (2010) Consumer psychology (electronic resource). Maidenhead: Open University Press. Available at: https://roe.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/roehampton-ebooks/detail.action?docID=771418.
‘Journal of Brand Management’ (no date).
‘Journal of Consumer Behaviour’ (no date).
‘Journal of Consumer Research’ (no date).
‘Journal of marketing management’ (no date).
Kozinets, R.V. et al. (2010) ‘Networked Narratives: Understanding Word-of-Mouth Marketing in Online Communities’, Journal of Marketing, 74(2), pp. 71–89. Available at: https://doi.org/10.1509/jmkg.74.2.71.
Kumar, A. et al. (2016) ‘From Social to Sale: The Effects of Firm-Generated Content in Social Media on Customer Behavior’, Journal of Marketing, 80(1), pp. 7–25. Available at: https://doi.org/10.1509/jm.14.0249.
Laroche, M. (2016) ‘Advancing knowledge of the global consumer culture: Introduction to the special issue’, Journal of Business Research, 69(3), pp. 1071–1073. Available at: https://doi.org/10.1016/j.jbusres.2015.08.022.
Lewis, Alan (2008) The Cambridge handbook of psychology and economic behaviour  (electronic resource). Cambridge: Cambridge University Press. Available at: https://roe.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=Roehampton&isbn=9780511390920&uid=^u.
Lewis, Tania and Potter, Emily (2011) Ethical consumption: a critical introduction. London: Routledge.
Marketing - the UK’s leading title for marketing professionals. (no date). Available at: http://www.marketingmagazine.co.uk/.
Marketing Land (no date). Available at: http://marketingland.com/.
Marketing Resources, Strategies for Marketing, B2B Marketing - MarketingProfs (no date). Available at: http://www.marketingprofs.com/.
Marketing Week (no date). Available at: http://www.marketingweek.com/.
MarketingVox - Practical news for interactive marketing practitioners. SEO, SEM, social, mobile, analytics and other online tactics, tools and strategies. (no date). Available at: http://www.marketingvox.com/.
McAlexander, James H.1Schouten, John W.2Koenig, Harold F.1 (2002) ‘Building Brand Community.’, Journal of Marketing, 66, pp. 38–54. Available at: http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=6367849&site=ehost-live.
Moeller, S., Fassnacht, M. and Ettinger, A. (2009) ‘Retaining Customers With Shopping Convenience’, Journal of Relationship Marketing, 8(4), pp. 313–329. Available at: https://doi.org/10.1080/15332660903344644.
Nair, S.R. and ebrary, Inc (2009) Consumer behaviour and marketing research: (text and cases)  (electronic resource). Rev. ed. Mumbai [India]: Himalaya Pub. House. Available at: https://roe.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/roehampton-ebooks/detail.action?docID=3011232.
Nexis®: Sign In (no date). Available at: https://roe.idm.oclc.org/login?url=https://advance.lexis.com/nexis?&identityprofileid=9H6FNF57682.
Parsons, E. and Maclaran, P. (2009) Contemporary issues in marketing and consumer behaviour (electronic resource). Oxford: Butterworth-Heinemann. Available at: https://roe.idm.oclc.org/login?url=http://www.vlebooks.com/vleweb/product/openreader?id=Roehampton&isbn=9780080943169&uid=^u.
Raab, G. (2010) The psychology of marketing: cross-cultural perspectives (electronic resource). Burlington, VT: Gower. Available at: http://site.ebrary.com/lib/roehampton/Doc?id=10411938.
Rafiq, M., Fulford, H. and Lu, X. (2013) ‘Building customer loyalty in online retailing: The role of relationship quality’, Journal of Marketing Management, 29(3–4), pp. 494–517. Available at: https://doi.org/10.1080/0267257X.2012.737356.
Research Magazine - news, analysis and jobs for market researchers (no date). Available at: http://www.research-live.com/.
Ries, A. (2004) Fall of advertising and the rise of PR. 1st HarperBusiness pbk ed. New York: HarperBusiness.
Ries, A. and Trout, J. (1994) The 22 immutable laws of marketing. Special overseas ed. London: HarperCollins.
Ries, A. and Trout, J. (2001) Positioning: the battle for your mind. New York: McGraw-Hill.
Schiffman, L.G. and Wisenblit, J. (2015) Consumer behavior. 11th global edition. Harlow, Essex: Pearson Education Limited.
Schouten, John W.1 (no date) ‘Selves in Transition: Symbolic Consumption in Personal Rites of Passage and Identity Reconstruction.’, Journal of Consumer Research, 17, pp. 412–425. Available at: http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=4657127&site=ehost-live.
Schouten, John W.1McAlexander, James H.2 (no date) ‘Subcultures of Consumption: An Ethnography of the New Bikers.’, Journal of Consumer Research, 22, pp. 43–61. Available at: http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9507113978&site=ehost-live.
Solomon, M.R. et al. (2013) Consumer behaviour: a European perspective. Fifth edition. Harlow, England: Pearson. Available at: https://roe.idm.oclc.org/login?url=http://www.vlebooks.com.roe.idm.oclc.org/Vleweb/Product/Index/462671?page=0&uid=^u.
Stratten, S. (2012) UnMarketing: stop marketing; Start engaging. Hoboken: Wiley. Available at: http://site.ebrary.com/lib/roehampton/Doc?id=10538768.
Technology | Adweek (no date). Available at: http://www.adweek.com/technology.
‘The International Review of Retail, Distribution and Consumer Research’ (no date). Available at: http://www.tandfonline.com/loi/rirr20?close=22&repitition=0#vol_22.
Till, Brian D.1Stanley, Sarah M.2Priluck, Randi3 (2008) ‘Classical conditioning and celebrity endorsers: An examination of belongingness and resistance to extinction.’, Psychology & Marketing, 25(Issue 2), pp. 179–196. Available at: http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=28443744&site=ehost-live.
Timm, P.R. (2013) Customer service: career success through customer loyalty. 6th ed. Upper Saddle River, N.J.: Prentice Hall.
Trout, J. (2008) In search of the obvious: the antidote for today’s marketing mess (electronic resource). Hoboken, N.J.: John Wiley & Sons. Available at: https://roe.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/roehampton-ebooks/detail.action?docID=380489.
Trout, J. (2009) Repositioning : the new battle foryour mind. New York: McGraw-Hill Professional.
University of Roehampton Library (no date) Referencing Guidance. Available at: https://portal.roehampton.ac.uk/information/library/Pages/referencing-and-refworks.aspx.
Wagner, J. and Benoit (née Moeller), S. (2015) ‘Creating value in retail buyer–vendor relationships: A service-centered model’, Industrial Marketing Management, 44, pp. 166–179. Available at: https://doi.org/10.1016/j.indmarman.2014.10.013.
Wells, V.K. (2014) ‘Behavioural psychology, marketing and consumer behaviour: a literature review and future research agenda’, Journal of Marketing Management, 30(11–12), pp. 1119–1158. Available at: https://doi.org/10.1080/0267257X.2014.929161.